Shipping policy

At Grievance, we are committed to delivering your order as quickly and safely as possible. Please review the following shipping details to ensure a smooth shopping experience.

Processing Time

  • All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

  • During peak seasons or sale periods, processing may take an extra 1-3 business days. We will notify you if there are any significant delays.

Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on the destination and the size of your order.

  • We offer various shipping options, including standard and expedited services. Estimated delivery times vary by shipping method:

    • Standard Shipping: 5-7 business days

    • Expedited Shipping: 2-3 business days

International Shipping

  • We currently offer international shipping to select countries. Shipping fees and delivery times will vary based on your location.

  • Customers are responsible for any customs duties or import taxes that may apply to international orders.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor your package’s journey.

  • Please note that tracking information may take up to 24 hours to update after the package is dispatched.

Shipping Issues

  • Lost or Damaged Packages: If your package is lost or damaged in transit, please contact our customer service team at grievance.inc@gmail.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue.

  • Incorrect Address: If you notice an incorrect shipping address on your order, please contact us immediately at grievance.inc@gmail.com. We are not responsible for orders delivered to the wrong address provided at checkout.

Returns & Exchanges

Customer Support

If you have any questions or concerns about shipping, feel free to contact our customer support team at:

  • Email: grievance.inc@gmail.com

Thank you for choosing Grievance. We appreciate your support and look forward to delivering your order!